You'll be forgiven if you don't notice a change to how 911 calls are being handled in the province. The Provincial Emergency Communications Centre will now be managed by the Saskatchewan based not for profit organization CanOps but there should be little change in how it is operated.
“We are honoured to be selected to take on the management of this important and essential service for the province of Saskatchewan,” President of CanOps John Saunders said. “We will continue to work with the province on a seamless transition and to ensure that the transition does not affect the delivery of services or the staff. Going forward, we will ensure that we maintain the excellence in levels of service and support that the community has come to expect.”
The service which was run by the City of Prince Albert was put to tender in the spring of 2018.
“Founded in Saskatchewan, CanOps is uniquely qualified to take on this important role,” Government Relations Minister Warren Kaeding said. “With their selection, I am confident that 911 services in Saskatchewan will remain the same efficient, reliable, and professional service that we all depend on. I am also happy to note that this transition will not affect staffing or the centre, and citizens will not notice any change in service.”
CanOps will report to the Saskatchewan Public Safety Agency.
All 911 calls are handled by the Provincial Emergency Communications Centre located near Prince Albert with the exceptions of Regina and Saskatoon who manage their own 911 calls.
In 2017, 911 operators from Prince Albert, Regina, and Saskatoon, managed 364,663 calls, up 9% from 332,297 calls in 2016.