There been a change in how Envision Counselling and Support Centre is helping those looking for support. They have decided to close their 24-hour Abuse/Sexual Assault Support Phone Line.  

"We've been evaluating the effectiveness of the line for the past several years," shared Executive Director, Christa Daku. She went on to say that call volumes were steadily decreasing.

“There just wasn’t the same usage. We put the same amount of time and resources into the support line, but people aren’t using phones the same way they did in the past."

"Back in the day when the line started, it was because we didn't have the abundance of counselling support that we do now. So we were offering a lot of after-hours support through this volunteer line which was very, very helpful."

"But with the changes over the past several years with technology and the accessibility to online resources, we've noticed that a lot of people are accessing our website instead and contacting us through that."

"So it was really important for us to do an evaluation on whether it was effective for us as an organization."

She added that the decision was a hard one to make.

"This has been one of our longest standing programs. It's been in existence virtually since the beginning. It's been running for 23 years so you can imagine how many volunteers we've had come and go through that program. 

"To run the service we have to have a staff coordinate all the volunteers which was a delight for her but it took time away from the office. The volunteers were the backbone of this program for so many years. It was a dedicated group of women who gave their time and talent while remaining respectful of the information that was shared on these calls.”

Daku added her gratitude to the many volunteers who staffed the phone line over the years as well as Estevan Answering Service. 

"The 23 years that this line was in existence, the Estevan Answering Service has donated their time as a liaison between the caller and whoever was on call. I really want to recognize them for their dedication. We definitely couldn't have done it without them."

Those in need call 211 to reach someone on the phone or go online to the Envision website. 

More Local News

Federal Budget 2019: Local MP Dr. Robert Kitchen

Souris-Moose Mountain MP Doctor Robert Kitchen didn’t sugarcoat his opinion on the federal budget delivered in Ottawa on Tuesday. “This is all staged to be a cover-up,” Kitchen said, alluding to the…

Wildlife Federation Voices Displeasure over Office Closures

Last week the Ministry of Environment announced the closure of 19 field offices, including the one here in Estevan. The decision was a result of budgte cuts and will impact 19 jobs, three of which…

Some Results From Last Nights EPS Board Meeting

The EPS held there police board meeting last night and while there was nothing extraordinary there were a few items of note. The police noted that there was a slight decrease in property crimes in…

Provincial Budget Investing In Intersection Safety

The 2019-20 Budget is balanced and is providing support for mental health and for vulnerable families to increasing funding to classrooms and improvements to highway safety. To improve safety at…

Street Closure Due To Sewer Replacement

There is a road closure in the Energy City today. Safety Coordinator with the City Of Estevan Helen Fornwald, "The City of Estevan would like to advise the public, that the 10 hundred block of Valley…

The Estevan Army Cadet Corp Holding 102nd Anniversary Vimy Remembered In April

The No.2901 Estevan Elks Princess Patricia's Canadian Light Infantry Royal Canadian Army Cadet Corp will be hosting the 102nd Anniversary Vimy Remembered Presentation in April. Its a way for the…

Rock Your Socks Off For Down Syndrome Awareness

On World Down Syndrome Day, Thursday 21 March 2019, the Down Syndrome community is calling upon every person with Down syndrome to tell the world to “leave no one behind”. Kala Wock local resident on…

Recreational Needs Assessment

The announcement was made by the City of Estevan yesterday about a new Recreational Needs Assessment that has already started to gather information from our community about what our city needs moving…

City in Holding Pattern Awaiting Carbon Tax Impact

Even the most devoted fans of April Fools Day aren't looking forward to the first of the month this year as the federally instituted carbon tax looms. The exact nature of the tax's impact on…

Provincial Budget 2019: First Look

A balanced budget, as promised. Saskatchewan Finance Minister Donna Harpauer delivered the 2019-20 budget in the Legislature Wednesday afternoon, posting a $34 million surplus. The budget includes… is Estevan's only source for community news and information such as weather and classifieds.

Search the Biz Guide